Frequently Asked Questions
  • Basics

  • What is CryptoHashTank MN Service?

    CHT is a shared masternode platform and service. Members pool their coins together in an effort to fill a masternode (meet the collateral requirement). Once a masternode is filled and launched, members that contributed to filling that masternode will begin earning rewards.

  • Why should I use CHT?

    CHT is the most advanced shared masternode platform available, and we're constantly improving. We pride ourselves on being extremely responsive and transparent. Our Discord community is second to none, with hundreds of helpful and insightful members.

    Our goal is to make masternode participation as easy as possible.

  • How much does it cost?

    We take a portion of your earnings as commission. This is used to pay server fees, transfer fees, managing the platform and masternodes, and hopefully there's some profit leftover.

    The standard commission rate is 4% of earnings. Occasionally, we'll have a 0% commission special, to help fill out a masternode quickly.

    The commission percentage is listed on the coin's masternode page in the left panel, towards the bottom.

  • How many coins do I need?

    You can participate in any shared masternode with as little as 1 coin. Our automated platform allows us to easily accept and manage member's holdings of any size.

  • What about seats or shares?

    We don't believe in putting limits on your participation. The truth is, most shared masternode services have "seats" or "shares" because it's much easier to manage. We decided to take the road less traveled, to benefit our members. The only way to do this, at scale, is with a custom automated platform. That means no Google Sheets or hacked together ecommerce site.

  • Masternodes

  • What's a Buy In Masternode?

    Once you make a deposit and it validates, your coins are placed into the Buy In Masternode. When the masternode's collateral requirement is met, your coins are moved into the Pending Masternode.

    Sometimes, if there's a withdrawal request, your coins can go directly into an actively earning Masternode to cover the withdrawal.

  • What's a Pending Masternode?

    When a masternode's collateral requirement is met, coins are automatically moved from the Buy In Masternode into the Pending Masternode.

    At this stage, your coins are waiting for a masternode to be spun up and assigned an address. Once that happens, your coins will be assigned to a MN# or put into the Pooled MN and begin earning rewards.

  • Pooled MN and MN#, what's the difference?

    MN# indicates a single masternode, with a single address. Generally, coins are placed into a single MN once a new MN is spun up.

    A Pooled MN is a collection of masternodes pooled together. Everyone in a Pooled MN shares the rewards from all of the associated MNs in that pool. This has several benefits, including a reduced risk of zero earnings due to downtime and a more even accumulation of earnings.

    We pool masternodes after they get their first reward and we've processed payments for that coin.

  • Deposits

  • What's the minimum I need to deposit?

    You can deposit any whole coin, as little as 1 coin if you'd like.

  • How do I make a deposit?

    Use the deposit form associated with the coin you'd like to deposit. Send the coins to the deposit address listed on the deposit form. Fill out the deposit form, click submit and check for any errors.

  • Why isn't my deposit showing up in the buy in?

    After you send your coins to the deposit address and submit the deposit form, we automatically validate your deposit.

    This validation process runs every 5 minutes and checks to make sure the coins made it to our deposit wallet, verifies the amount, etc. Until your deposit is validated, your coins will remain in a pending status.

  • Why is my deposit pending for more than 15 minutes?

    This can happen for a number of reasons, including:

    • Incorrect transaction ID entered on the deposit form.
    • Incorrect amount entered on the deposit form.
    • The coin's explorer does not have an API or is not compatible with our automated process.

    We review all pending deposits within 48 hours and manually validate those that we can. If we need to, we'll reach out to you for additional information.

  • Earnings

  • How much will I earn?

    The exact amount depends on many factors. However, earnings are directly proportional to your percentage share of the masternode's collateral. For instance, if you have 100 coins on a masternode who's collateral requirement is 1000, you can expect to receive 10% of that masternode's rewards, (less CHT's commission).

  • Why are my earnings decreasing?

    The frequency of rewards a masternode earns is directly proportional to the number of masternodes on that coin's blockchain. Over time, as more masternodes are added to the network, the rewards are spread out over a larger group of available masternodes.

  • Payments

  • When will I get paid?

    Payments are sent at least every 7 days (typically on Sunday)

    Coins with masternodes that generate significant rewards are paid more frequently to allow for reinvestment.

    Payment may also occur to accommodate withdrawal request.

  • Why did I receive a payment for less than 1 coin?

    If you have reinvestment enabled, we're only able to reinvest whole amounts of a coin, the remainder is sent to you as payment

  • Withdrawals

  • How can I request a withdrawal?

    Eventually you'll be able to request a withdrawal directly from this site. In the meantime, please use this Google Form

  • How long does a withdrawal take?

    We try to process them as soon as possible without interrupting existing masternode participants. If your withdrawal requires shutting down an existing masternode, it may take up to 7 days for us to process your request.

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